Professional Dentistry UK Case Study: Building a Compliant Offshore Operations Team in the Philippines

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Professional Dentistry UK Case Study: Building a Compliant Offshore Operations Team in the Philippines Author: Martin English Published: March 2025 Executive Summary Professional Dentistry UK partnered with Smart Outsourcing Solution (SOS) to modernise an outdated and...

How to Scale Offshore Teams in the Philippines (5 → 50+)

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How to Scale Offshore Teams in the Philippines (5 → 50+) Author: Martin English, CEO & Founding Partner Published: May 28, 2026 TL;DR Scaling offshore teams from 5 to 50+ people is not primarily a hiring challenge — it is an operational scaling challenge. The...

How to Build a 24/7 Offshore Team in the Philippines

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How to Build a 24/7 Offshore Team in the Philippines Author: Martin English, CEO & Founding Partner Published: May 28, 2026 A 24/7 offshore team can help an international business support customers, systems and operations across time zones. But continuous coverage...

Hire Customer Support Teams in the Philippines

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Hire Customer Support Teams in the Philippines Author: Martin English, CEO & Founding Partner Updated: May 28, 2026 TL;DR Hire customer support teams in the Philippines for email, chat, voice, technical support, order support, SaaS support, ecommerce support, and...

Employer of Record (EOR) Master Buyer FAQ: Hiring in the Philippines Without Setting Up an Entity

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Author: Martin English, CEO & Founding Partner Published: May 28, 2026 An Employer of Record (EOR) helps an international business hire dedicated employees in the Philippines without first establishing its own local employing entity. The EOR manages agreed local...