Ready to Join Our Team?
We’re building innovative solutions that make a real impact—and we’re looking for passionate, driven people to grow with us. Ready to shape the future? Let’s build it together.
Customer Support / Call Centre Representative
Customer Support / Call Centre Representative
Level: Mid-Level
Location: Remote / Onsite (as required)
We’re looking for passionate Customer Support Representatives who can provide world-class support via phone, chat, or email. You’ll be the frontline of client interactions, helping solve customer issues and ensuring satisfaction at every touchpoint
Responsibilities:
- Respond to customer inquiries in a timely and professional manner via email, phone, or chat.
- Resolve product or service issues by clarifying the customer’s concern, determining the cause, and following through to resolution.
- Maintain high standards of customer experience through excellent communication and a solution-focused mindset.
- Document customer interactions, feedback, and resolutions in CRM systems like Zendesk, Freshdesk, or Salesforce.
- Collaborate with team leads and quality assurance to continuously improve support workflows and customer satisfaction scores.
- Stay up to date with product knowledge, system updates, and support best practices.
- Meet or exceed key performance indicators (KPIs) such as CSAT, AHT, and resolution time
SEO / PPC Manager
SEO / PPC Manager
Level: Mid-Level
Location: Remote
We’re seeking an SEO/PPC Manager who can execute high-performing organic and paid campaigns that bring measurable impact. This role combines creative strategy and technical expertise to drive growth across channels
Responsibilities:
- Plan, manage, and optimize SEO strategies across on-page, off-page, and technical components
- Conduct keyword research, competitor analysis, and content gap assessments to inform editorial and optimization efforts
- Manage and scale PPC campaigns on platforms such as Google Ads, Meta (Facebook/Instagram), and LinkedIn Ads
- Develop ad copies, A/B test creatives, and adjust bidding strategies to maximize ROAS and conversions
- Monitor and interpret performance metrics across GA4, Search Console, and other analytics tools
- Collaborate with content creators, designers, and web developers to execute integrated marketing strategies
- Run regular SEO audits using tools like Screaming Frog, Ahrefs, SEMrush, and provide actionable recommendations
- Prepare reports and dashboards that provide clear insights and strategic direction for stakeholders and clients.
Project / Product Manager
Project / Product Manager
Level: Mid-Level
Location: Remote / Hybrid
We’re looking for a skilled Project/Product Manager to oversee complex workflows and align cross-functional teams toward delivering exceptional digital products and campaigns
Responsibilities:
- Define project scope, deliverables, timelines, and resources based on client and internal requirements
- Act as the main point of contact for client communications, managing expectations and ensuring transparency
- Use project management tools (e.g., Asana, ClickUp, Jira, Trello) to plan sprints, manage tasks, and track milestones
- Coordinate with developers, designers, content teams, and stakeholders to ensure timely execution of project phases
- Identify risks and roadblocks early and implement strategies to mitigate delays or budget overruns
- Facilitate Agile/Scrum ceremonies like standups, sprint planning, reviews, and retrospectives
- Maintain detailed documentation including project briefs, SOPs, timelines, and reports
- Analyze performance metrics post-launch and drive continuous improvements
HR / Recruitment Specialist
HR / Recruitment Specialist
Level: Mid-Level
Location: Remote / Onsite
We are looking for a results-oriented HR/Recruitment Specialist to support hiring, engagement, and employee lifecycle processes. This role is key to scaling teams with the right talent and maintaining a thriving work culture
Responsibilities:
- Manage the full recruitment cycle: sourcing, screening, interviewing, and onboarding candidates across diverse roles
- Post job ads, conduct market mapping, and utilize sourcing tools (e.g., LinkedIn Recruiter, Manatal, JobStreet)
- Conduct initial interviews and coordinate with hiring managers for technical or final assessments
- Prepare contracts, onboarding documents, and ensure smooth handover to HR operations
- Maintain accurate records in the ATS and HRIS platforms
- Assist in developing HR policies, engagement initiatives, and performance processes
- Handle employee concerns, contract renewals, and support compliance with local labor regulations
- Support learning and development initiatives or employee wellness campaigns
Mobile Developer
Mobile Developer
Level: Mid-Level
Location: Remote
We’re seeking a Mobile Developer who can create scalable and high-performing mobile applications for iOS and/or Android. You’ll work closely with cross-functional teams to bring intuitive and visually engaging apps to life
Responsibilities:
- Develop robust, maintainable, and secure mobile applications using native or cross-platform frameworks (e.g., Flutter, React Native, Swift, Kotlin)
- Collaborate with designers to turn wireframes and mockups into fully functional user interfaces
- Integrate APIs and third-party SDKs for features such as payment, notifications, and analytics
- Perform debugging, performance optimization, and unit testing
- Maintain mobile app releases, version control, and deployment pipelines
- Stay updated with the latest trends in mobile development and bring new ideas to the table
- Participate in code reviews and provide mentorship to junior developers when needed
- Work in an Agile/Scrum environment, providing input during sprint planning and retrospectives
Accounting
Bookkeeper
The successful applicant will possess a solid understanding of basic bookkeeping and accounting payable/receivable principles and will be responsible for:
- Quarterly BAS preparation and lodgement, bank account reconciliations, allocation of payments and receipts, full function accounts receivable.
- Excelling in customer and supplier query resolution.
- Engaging in data entry and coding across various transactions – coding of suppliers, customers, credit cards and bank transactions.
- Leveraging Xero Accounting Software to create and dispatch customer invoices.
- Providing customers with information before renewal and following up to ensure renewals happen on time.
- Ensuring prompt processing of supplier orders.
- Embracing the collaborative spirit of our small but growing team by assisting in various business aspects.
- Answering customer and supplier queries.
- Assisting with additional administrative tasks and data entry occasionally to ensure seamless business operations.
Qualificiations:
- Bring a minimum of 3+ years of bookkeeping experience to the table.
- Exhibit proficiency in Xero and Microsoft Office, with experience in HubSpot considered a plus.
- Demonstrate a high degree of accuracy and attention to detail.
- Possess outstanding organisational and time management skills.
- Embody a positive attitude and a hunger for continuous learning.
- Be confident in communicating with clients and suppliers via email and, if required, over the phone.
Accounting Specialist
Responsibilities:
- Records and/or validates company transactions.
- Assist in the preparation of company financial reports.
- Post entries to the general ledger and manage month-end/ adjusting entries.
- Maintain company’s book of accounts.
- Validates company disbursements and monitor payment release.
- Prepare audit schedules.
- Maintains accounting controls by preparing and recommending policies and procedures.
- Helps resolve daily accounting problems.
- Handle other accounting tasks.
Required Skills:
- Excellent time management skills.
- Strong problem-solving and analytical skills.
- Proficient in MS Excel and MS Word.
- Good communication skills.
Qualifications:
- Graduate of Bachelor’s Degree in Accountancy.
- CPA is desired, but not required.
- Minimum 2-3 years solid experience in Financial Reporting.
- Strong understanding and knowledge of accounting principles, practices, standards, laws and regulations.
- Ability to act and operate independently with minimal supervision.
- Ability to multi-task and prioritize work effectively.
- High attention to details.
Administration Support
Virtual Assistant
As a Virtual Assistant, you will provide administrative support to our team while working remotely. You will handle various tasks to help streamline operations and ensure efficient communication and organization.
Key Responsibilities:
- Manage email correspondence and respond to inquiries promptly.
- Schedule appointments and manage calendars for team members.
- Coordinate travel arrangements and accommodations as needed.
- Prepare and organize documents, presentations, and reports.
- Conduct online research and compile information for projects or presentations.
- Assist with basic bookkeeping and expense tracking.
- Maintain and update databases and CRM systems.
- Handle incoming calls and redirect them appropriately.
- Provide general administrative support such as filing, scanning, and data entry.
- Assist with ad-hoc projects and tasks as assigned.
Qualifications and Skills:
- Proven experience as a Virtual Assistant or similar role, preferably in a remote work environment.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Proficiency in using productivity tools such as Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Google Docs, Google Sheets).
- Ability to work independently and manage multiple tasks efficiently.
- Attention to detail and accuracy in completing tasks.
- Discretion and confidentiality in handling sensitive information.
Content Service
Content Moderator
As a Content Moderator, you will play a crucial role in ensuring that user-generated content on our platform meets established guidelines and standards. You will be responsible for reviewing, monitoring, and moderating content to uphold community safety, legal compliance, and brand reputation.
Key Responsibilities:
- Review and moderate user-generated content (text, images, videos) according to company policies and community guidelines.
- Identify and remove inappropriate, offensive, or harmful content promptly.
- Evaluate content for compliance with legal requirements (e.g., copyright infringement, defamation).
- Monitor user interactions and comments to enforce community standards and policies.
- Work collaboratively with cross-functional teams, including Customer Support and Legal, to address escalated content issues.
- Maintain accurate records of content moderation activities and decisions.
- Provide feedback and recommendations for improving moderation policies and processes.
Qualifications and Skills:
- Bachelor’s degree in Communication, Media Studies, Sociology, or a related field (or equivalent work experience).
- Proven experience as a Content Moderator, preferably in a digital platform or social media environment.
- Strong understanding of online content management, community standards, and legal considerations.
- Excellent judgment and decision-making skills with the ability to prioritize and multitask effectively.
- Ability to work independently and collaboratively in a team environment.
- Strong communication skills, both written and verbal.
- Attention to detail and ability to maintain confidentiality.
Data Entry
As a Data Entry Clerk, you will be responsible for inputting, updating, and maintaining accurate data within our organization’s databases and systems. Your attention to detail and ability to maintain data integrity will contribute to the efficiency and effectiveness of our operations.
Key Responsibilities:
- Enter and update data into databases or spreadsheets from various sources, ensuring accuracy and completeness.
- Verify data for errors and discrepancies, correcting where necessary.
- Organize and maintain electronic and paper files, ensuring proper documentation and filing.
- Generate reports and prepare presentations as needed based on input data.
- Follow data entry procedures and protocols to ensure data security and confidentiality.
- Collaborate with team members to resolve data-related issues or inquiries.
- Perform regular data quality checks and audits to identify and rectify inconsistencies.
Qualifications and Skills:
- High school diploma or equivalent; additional education or certifications in data entry or related fields is a plus.
- Proven experience as a Data Entry Clerk or similar role, with strong typing skills and accuracy in data entry.
- Proficiency in using computer software and applications, especially spreadsheets (e.g., Microsoft Excel) and databases.
- Attention to detail and ability to manage time effectively to meet deadlines.
- Strong organizational and multitasking skills.
- Excellent communication skills, both written and verbal.
- Ability to maintain confidentiality of sensitive information.
Creative Service
Graphic Designer
The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.
Responsibilities:
- Collaborate with the team to ensure consistency of designs across various media outlets.
- Create compelling and effective brochures, logos, designs, print and digital media.
- Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends.
Qualifications:
- Bachelor’s degree in Graphic Design or related field.
- 2-4 years of experience in graphic design.
- Proficient in Adobe Creative Suite, InDesign and Photoshop.
- Strong communication, conceptual thinking, typography skills and design skills.
- Portfolio of work.
3D Designer
As a 3D Designer, you will be responsible for creating visually compelling and technically accurate 3D models, animations, and renderings for various projects. You will collaborate closely with our creative team, clients, and stakeholders to ensure the delivery of high-quality 3D assets that meet project objectives and timelines.
Key Responsibilities:
- Develop 3D models, animations, and visual effects for use in various media, including advertising, gaming, film, and web platforms.
- Collaborate with artists, designers, and engineers to understand project requirements and translate them into 3D assets.
- Create realistic textures, lighting, and shading for 3D models and environments.
- Ensure accuracy and adherence to design specifications throughout the development process.
- Optimize 3D models for efficiency and performance.
- Stay updated on industry trends and tools to continuously improve skills and workflows.
Qualifications and Skills:
- Bachelor’s degree in Graphic Design, Animation, Multimedia Arts, or related field.
- Proven experience as a 3D Designer or similar role, with a strong portfolio showcasing creative and technical skills.
- Proficiency in 3D modeling software such as Autodesk Maya, 3ds Max, Blender, or similar tools.
- Solid understanding of texture mapping, lighting techniques, and rendering technologies.
- Strong artistic and creative abilities, with an eye for detail and aesthetics.
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple projects simultaneously.
Developers
Front End Developer
As a Front End Developer, you will be responsible for implementing visual and interactive elements that users engage with through their web browser when using web applications or websites. Working closely with the design and back end development teams, you will bridge the gap between graphical design and technical implementation, ensuring an outstanding user experience.
Key Responsibilities:
- Develop front end components and features for web applications using modern web technologies such as HTML5, CSS3, and JavaScript frameworks (e.g., React.js, Angular, Vue.js).
- Collaborate closely with designers to translate UI/UX design wireframes into responsive, interactive user interfaces.
- Optimize application performance for maximum speed and scalability.
- Implement and maintain front end standards and best practices.
- Ensure cross-browser compatibility and responsive design.
- Work with back end developers to integrate front end components with server-side logic.
- Conduct code reviews and provide constructive feedback to peers.
- Stay updated on emerging technologies and industry trends.
Qualifications and Skills:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
- Proven experience as a Front End Developer or similar role, with a strong portfolio showcasing projects and technical skills.
- Proficiency in front end development languages and frameworks such as HTML, CSS, JavaScript, and front end frameworks (e.g., React.js, Angular, Vue.js).
- Experience with version control systems (e.g., Git).
- Understanding of UI/UX design principles and best practices.
- Familiarity with Agile development methodologies.
- Excellent problem-solving and analytical skills.
- Ability to work collaboratively in a team environment.
Back End Developer
As a Back End Developer, you will be responsible for designing, implementing, and maintaining the server-side logic and database architecture of web applications. Working closely with front end developers, designers, and stakeholders, you will ensure seamless integration of front end elements with server-side logic to deliver robust and scalable web solutions.
Key Responsibilities:
- Develop and maintain server-side code using languages such as Python, Java, Ruby, PHP, or Node.js.
- Design and implement scalable and secure RESTful APIs for web applications.
- Collaborate with front end developers to integrate user-facing elements with server-side logic.
- Optimize application performance for speed and scalability.
- Implement data storage solutions using databases (e.g., MySQL, PostgreSQL, MongoDB).
- Ensure code quality, reliability, and maintainability through automated testing and code reviews.
- Troubleshoot and debug issues across the entire stack, from server to client.
- Stay updated on emerging technologies and best practices in back end development.
Qualifications and Skills:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
- Proven experience as a Back End Developer or similar role, with a strong portfolio showcasing projects and technical skills.
- Proficiency in server-side languages and frameworks (e.g., Python/Django, Java/Spring, Ruby on Rails, PHP/Laravel, Node.js/Express.js).
- Experience with database management systems and ORM libraries.
- Familiarity with cloud services (e.g., AWS, Azure, Google Cloud) and containerization (e.g., Docker, Kubernetes).
- Understanding of security best practices and data protection.
- Familiarity with Agile development methodologies.
- Excellent problem-solving and analytical skills.
- Ability to work collaboratively in a team environment.
Full Stack Developer
As a Full Stack Developer, you will be responsible for designing, developing, and maintaining both the front end and back end of web applications. You will work collaboratively with cross-functional teams to deliver high-quality software solutions that meet business requirements and enhance user experience.
Key Responsibilities:
- Develop and maintain front end architecture using modern web technologies such as HTML5, CSS3, and JavaScript frameworks (e.g., React.js, Angular, Vue.js).
- Design and implement server-side logic using server-side languages and frameworks (e.g., Node.js, Python/Django, Java/Spring, Ruby on Rails).
- Build and maintain scalable databases (SQL and/or NoSQL) and integrate with front end applications.
- Develop and implement APIs to support integration with external systems.
- Optimize application performance for maximum speed and scalability.
- Ensure cross-platform, cross-browser compatibility and responsive design.
- Collaborate with UI/UX designers to implement design mockups and prototypes.
- Conduct code reviews, unit testing, and troubleshooting across the full stack.
Qualifications and Skills:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
- Proven experience as a Full Stack Developer or similar role, with a strong portfolio showcasing projects and technical skills.
- Proficiency in front end development languages and frameworks (e.g., HTML, CSS, JavaScript, React.js, Angular, Vue.js).
- Experience with server-side languages and frameworks (e.g., Node.js, Python/Django, Java/Spring, Ruby on Rails).
- Strong database skills, including SQL (e.g., MySQL, PostgreSQL) and/or NoSQL (e.g., MongoDB) databases.
- Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
- Understanding of Agile development methodologies and DevOps practices.
- Excellent problem-solving and analytical skills.
- Ability to work collaboratively in a team environment and communicate effectively.
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