Hire Skilled Customer Support Agents in the Philippines to Scale Efficiently

Build a flexible, multilingual support team without overhead. SOS provides trained email, chat, and phone agents — backed by performance metrics and real-time reporting.

Services Include:

  • Email, chat, and phone agents
  • CSAT, QA, and KPI reporting
  • Flexible coverage: 24/7 or core hours

FAQs

What customer support channels do you cover?

We provide support agents for email, live chat, and phone calls.

Do you provide 24/7 customer support?

Yes, we offer flexible coverage — including 24/7 or regional core hours.

What tools do your agents use?

Our agents are trained in platforms like Zendesk, Intercom, Gorgias, and Freshdesk.