What Does Smart Outsourcing Solution Do?
SOS helps international companies establish and manage teams in the Philippines through a local employment structure and practical workforce support.
Our services include:
- Employer of Record services in the Philippines
- Employment contracts and onboarding support
- Payroll and statutory administration
- Benefits coordination and HR support
- Contractor-to-Employee conversion
- Offshore team setup
- Dedicated account management
- Remote workforce and operational support
Companies that do not have a Philippine entity can use the EOR model to employ Filipino staff through SOS. PEO or staff-leasing arrangements may be appropriate when a client already has a Philippine entity and the operating structure has been confirmed.
Global Clients and Partners That Trust SOS
Smart Outsourcing Solution (SOS) is trusted by startups, scaleups, and enterprises around the world. From fintech and SaaS to eCommerce and legal services, our clients rely on us to deliver compliant, high-performing offshore teams at scale.
How Does the Philippines EOR Model Work?
The EOR model separates legal employment administration from day-to-day work management.
| Responsibility | SOS | Client |
|---|---|---|
| Philippine employment contract | Yes | |
| Payroll and statutory administration | Yes | |
| Benefits coordination and HR records | Yes | |
| Formal employment processes | Yes | |
| Daily work direction | Yes | |
| Role requirements and performance input | Yes | |
| Business priorities and team management | Yes |
SOS supports Philippine employment administration through its EOR model. The client remains responsible for its own business operations and applicable legal, tax, privacy, financial-services, AFSL, ASIC, licensee, and other regulatory obligations in its home country.
Who Does SOS Serve?
SOS works with startups, scaleups, and established companies that want to hire, manage, or expand teams in the Philippines.
Our clients operate across areas such as:
We support companies that need to hire a single employee, convert existing contractors, establish a dedicated offshore team, or manage ongoing Philippine employment administration.
Why Do Companies Work With SOS?
Companies work with SOS when they need a practical way to build Philippine teams while maintaining control over daily operations.
Philippines-focused employment support
SOS focuses on the local employment, payroll, HR, and statutory processes involved in hiring in the Philippines.
Human support throughout the employment lifecycle
Clients work with a dedicated account team for onboarding, payroll coordination, employee administration, and formal employment matters.
Flexible workforce planning
SOS can support a single hire, a group of employees, contractor conversion, or a larger offshore team structure, depending on the client’s requirements.
Clear operational responsibilities
The EOR model defines which responsibilities belong to SOS and which remain with the client. This helps both parties plan the employment relationship more clearly.
Practical guidance for international businesses
SOS helps clients assess workforce models, hiring requirements, onboarding information, payroll considerations, and ongoing employee administration before implementation.
Client Testimonials
READ MORE TESTIMONIALS“SOS made outsourcing easy. The results surprised us—we felt safe, supported, and fully guided.”
“SOS unified our EU marketing. Their multilingual team brought structure, speed, and brand consistency.”
“SOS built a skilled team fast. Our AU lead gen soared—opened doors to PH expansion too.”
“SOS turned our Metaverse team around—missed deadlines became real results and discipline.”
“SOS rebuilt our database and outreach. We gained suppliers, members, and momentum.”
“SOS built our site, ran our marketing, and helped us hit $100K in sales in year one.”
What Workforce Models Does SOS Support?
Employer of Record
For companies without a Philippine entity, SOS can act as the local legal employer for Filipino employees while the client manages their daily work.
Contractor-to-Employee Conversion
SOS can support companies reviewing whether existing Philippine contractors should move into a formal employment structure.
Dedicated Remote Teams
SOS can help companies establish dedicated Philippine-based teams for functions such as administration, customer support, finance, technology, marketing, and operations.
Staff Leasing and Managed Outsourcing
Staff leasing or PEO arrangements should only be considered where the client already has a Philippine entity and the appropriate structure has been confirmed.
What Evidence Can Clients Review?
Learn more about Philippine hiring and workforce planning through our:
Client names, logos, testimonials, and performance claims should only be included where the relationship and wording have been approved.
Who Leads Smart Outsourcing Solution?
SOS is led by two experienced outsourcing and workforce leaders who combine strategic direction with hands-on operational expertise across the Philippines and international markets.
Phil Murphy
Phil Murphy is the Co-Founder and CEO of Smart Outsourcing Solution, with more than 35 years of leadership experience across BPO, contact centres and offshore workforce operations in Australia, the Philippines and the United Kingdom.
Phil spent 12 years working in the Philippines, where he led large-scale operations of up to 10,000 employees. At SOS, he oversees the company’s strategy, operations and service delivery, with a focus on Employer of Record, Contractor of Record, recruitment, managed teams and workforce compliance.
Connect on LinkedIn
Martin English
Martin English is the Co-Founder of Smart Outsourcing Solution, with more than 20 years of experience across outsourcing, customer experience, digital transformation and offshore workforce strategy in Southeast Asia.
Having worked with global organisations including Telstra, Vodafone and Shell, Martin brings extensive experience in helping businesses develop effective offshore operating models. At SOS, he focuses on business development, strategic partnerships and helping international companies build and scale teams through EOR, COR, managed outsourcing and Build-Operate-Transfer solutions.
Connect on LinkedInTogether, Phil and Martin bring more than 55 years of combined experience in BPO, outsourcing and workforce management. Their complementary backgrounds allow SOS to combine strategic advice with hands-on operational delivery, helping international businesses recruit, employ and manage high-performing teams in the Philippines and other supported markets.
Frequently Asked Questions
What is Smart Outsourcing Solution?
Smart Outsourcing Solution is a Philippines-based Employer of Record and remote workforce partner. SOS helps international companies hire Filipino employees without setting up their own Philippine entity.
What does SOS do as an Employer of Record?
SOS becomes the Philippine legal employer and manages employment contracts, payroll, statutory administration, benefits coordination, HR records, and formal employment processes. The client continues to direct the employee’s daily work.
Can SOS help a company hire in the Philippines without setting up an entity?
Yes. The EOR model allows an international company to employ Filipino staff through SOS’s local employment structure rather than establishing its own Philippine entity.
Who manages the employee’s daily work?
The client manages the employee’s daily work, role expectations, performance input, and business priorities. SOS manages the formal employment and workforce administration responsibilities.
Does SOS replace Australian legal or financial-services advice?
No. SOS supports Philippine employment administration but does not replace Australian legal, tax, privacy, AFSL, ASIC, licensee, financial-services, or other regulatory advice.
Can SOS help convert contractors into employees?
SOS can support companies reviewing and planning contractor-to-employee conversion in the Philippines. The appropriate process depends on the contractor arrangement, employment structure, documentation, and operational requirements.
Planning to Hire in the Philippines?
If you are considering a Philippines-based hire, contractor conversion, or offshore team, speak with SOS about the workforce model that fits your requirements.
Contact Smart Outsourcing Solution