TSG Case Study

Database Revitalisation and Lead Generation

The Challenge

The Solicitors Group, a prestigious association representing around 40,000 UK solicitors and lawyers, was grappling with a significant issue in their database management. Their existing database of associate companies was outdated and riddled with inaccuracies, resulting in wasted marketing efforts and resources. With obsolete contact information, the group’s outreach was largely ineffective, leading to a pressing need for database revitalization.

The Smart Solution

SOS was brought in to tackle this challenge head-on. Our first task was to meticulously assess the validity of the existing accounts, updating and rectifying inaccuracies. We then expanded the database by adding 20,000 new solicitors, thereby broadening the group’s network significantly.

But our involvement didn’t stop there. We proceeded to compile lists of suppliers and potential participants for the group’s trade shows, initiating a cold call and lead generation process. This evolved into conducting initial outbound calls to these contacts, including global support and high-tech legal companies.

The Outcome

The results of our intervention were transformative:

  • We achieved 100% accuracy in the updated database.
  • Successfully added 20,000 new companies to the association.
  • Expanded the supplier database by an additional 30,000 companies.
  • Significantly increased the number of participants attending and exhibiting at trade shows.

Our comprehensive approach not only refined the association’s database but also dramatically improved their lead generation process, resulting in a substantial increase in qualified leads and engagement.

Struggling to Keep Your Database Accurate and Up-to-Date?

We transformed a struggling database for a prestigious UK association into a robust resource, achieving 100% accuracy and significantly broadening their network. If your outdated or inaccurate database is hindering your outreach, book a call with us today. Let’s discuss how we can revitalise your database and enhance your lead generation strategy.

Meet Our Founders

Built by leaders who’ve helped startups and enterprises scale remote teams globally—faster, smarter, and compliant from day one.

Martin English

Martin English

Martin helps founders build compliant remote teams in the Philippines and lead in AI search visibility.

At SOS, he drives fast-track EOR solutions and Build-Operate-Transfer teams, drawing on a career in CX and digital transformation with global brands like Telstra, Vodafone, and Shell.



Phil Murphy

Phil Murphy

Phil Murphy is a BPO and outsourcing leader with 30+ years’ experience across Australia, the Philippines, and the UK, including 12 years managing teams of up to 10,000 in the Philippines.

As Co-Founder of Smart Outsourcing Solution, he delivers Employer of Record (EOR) and Contractor of Record (COR) services, helping global companies scale remote teams compliantly across travel, IT, banking and finance, telecommunications, energy, retail, and healthcare.

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