JOB POSITION:

Australian Pharmacy Technology Platform

Last Updated:October 26, 2026

Job Overview:

Set up: Remote - Contractor (Potential for ongoing employment based on performance)

Type: Full time

Schedule: Australian Business Hours

Salary: TBD

About the Role:

We are looking for a confident and organised Customer Success & Activation Specialist to help pharmacy
customers successfully start using our software platform.
These are registered customers, not cold leads. You will speak directly with pharmacy owners, pharmacists and
managers, guide them through setup and onboarding, resolve activation barriers, and help them take their first
meaningful steps on the platform.

Full training on the platform, customers and activation process will be provided.

Key Responsibilities

  • Contact registered pharmacies and speak with owners, pharmacists, and managers.
  • Guide customers through account setup, login, and initial platform use.
  • Conduct short online onboarding and training sessions.
  • Explain key platform features, reports, and business benefits clearly.
  • Help customers understand how the platform supports stock management, ordering, profitability, and business performance.
  • Identify integration, data, or technical issues affecting activation and coordinate with the appropriate internal team.
  • Follow up consistently until customers become active users.
  • Maintain accurate customer notes, statuses, and follow-up activities in the CRM or tracking system.
  • Share customer feedback and recurring issues with management and technical teams.
  • Build positive, professional relationships with pharmacy customers.

Requirements

  • Excellent spoken and written English.
  • Confident and professional telephone manner.
  • Experience in customer success, onboarding, account management, telesales, appointment setting, or outbound customer service.
  • Comfortable speaking with business owners and professional customers.
  • Able to explain software clearly to non-technical users.
  • Persistent and comfortable with regular follow-ups.
  • Highly organised with strong attention to detail.
  • Comfortable using CRM systems, video conferencing, and online software.
  • Able to work independently and consistently meet targets.
  • Available full-time during Australian business hours.
  • Reliable internet connection, computer equipment, and a quiet remote-work environment.

Highly Preferred

  • Experience supporting Australian customers or businesses.
  • Experience in SaaS, software, or technology.
  • Background in pharmacy, healthcare, retail, or inventory management.
  • Experience conducting product demonstrations or online onboarding.
  • Experience converting registered customers into active, regular users.

Interested to Apply?

Apply today and become part of our growing team.

Share this on:

Other Opportunities​

External Auditor

This
opportunity is suitable for someone who is genuinely interested in building a career in external
audit. Extensive audit experience is not essential; the client is prepared to provide training and ongoing coaching to help the successful candidate develop their technical audit skills and
progressively take on greater responsibility.

Click to See Job Post »

Multimedia Specialist/ Creative Media Specialist

The Multimedia Specialist supports the mission of Couples for Christ by creating
compelling visual, video, and presentation materials that strengthen evangelization,
enhance formation programs, and elevate the overall communication strategy of the
community. This role blends creativity, technical skill, and a heart for service to produce
content that reflects CFC’s values, culture, and Christ-centered identity. Through
creative storytelling and impactful design, the role helps bring CFC’s mission to life for
members, families, and the wider community.

Click to See Job Post »

Web Developer & System Administrator

The Web Developer & Site Administrator supports Couples for Christ’s mission by ensuring its
online platforms remain functional, secure, visually engaging, and aligned with CFC’s values.
This position will develop new website features, maintain existing content, and provide ongoing
technical support on an as-needed basis. Function also includes administration of the CFC USA
One Global Data System (OGD) and QuickBook Financial System.

Click to See Job Post »
Calendly Book a Call

SUBMIT YOUR APPLICATION

Fill out the form below and attach your resume to apply for this position.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Full Name*
Only accepts PDF file.
Accepted file types: pdf, Max. file size: 64 MB.