─ CASE STUDY | smartoutsourcing solution

Capall Tax case study

Building a Robust Client Base to Drive Growth

PEOPLE • COMPLIANCE • SCALABILITY •GROWTH

─ In Brief

Engagement at a glance

CLIENT

Capall Tax Ltd

CLIENT INDUSTRY

Tax Consultancy

INITIAL TRANSITION

Dedicated PH Team

CORE SERVICES

Database Creation • Lead Generation • Outreach

PEAK WORKFORCE

─ overview

Executive Summary

CAPALL TAX Ltd, a company providing consultancy services for tax rebates on building renovations, faced a significant hurdle in their market outreach efforts.

They lacked a comprehensive database of potential clients and were very cost-conscious. SOS assembled a dedicated team in the Philippines to undertake database creation, lead generation, and outreach.

─ ABOUT THE CLIENT

The Client

CAPALL TAX Ltd provides consultancy services for tax rebates on building renovations.

─ CASE STUDY EXPLAINED

The Challenge

CAPALL TAX Ltd lacked a comprehensive database of potential clients and was very cost-conscious.

This lack of a client base impeded their ability to effectively reach out to the market and offer their specialized services.

The engagement required SOS to address several needs at the same time:

─ OUR SERVICES

The Transition

SOS assembled a dedicated team in the Philippines to undertake database creation, lead generation, and outreach.

The team compiled a database of potential clients relevant to CAPALL TAX Ltd’s services, focusing on both the quantity and quality of leads.

Limited Client Base
DEDICATED PH TEAM
68% Larger Contact Base
20% More New Clients

─ OUR SOLUTION

The Solution

Understanding the need for a cost-effective and efficient solution, SOS stepped in to fill this gap.

We assembled a dedicated team in the Philippines to undertake the task of database creation, lead generation, and outreach.

Our approach included meticulously compiling a database of potential clients relevant to CAPALL TAX Ltd’s services.

This step was critical, as it provided the foundation for all subsequent lead generation and outreach efforts.

The team not only focused on the quantity but also the quality of leads, ensuring that the outreach would be as effective as possible.

─ OUTCOME

The Results

RESULT BUSINESS IMPACT
Expanded CAPALL TAX Ltd’s contact base by approximately 68%. Opened new opportunities for business growth.
Increased acquisition of new clients by 20%. Direct result of database and outreach efforts.
Created and executed a lead generation strategy. Demonstrated an effective approach in a cost-sensitive environment.

─ PARTNERSHIP

Client Perspective

SOS was pivotal in transforming our market outreach. Their team provided us with an invaluable database and led a successful lead generation campaign, which was instrumental in expanding our client base substantially. The increase in new client acquisitions has been remarkable. Their understanding of our business needs and their ability to deliver results within our budget constraints were impressive. SOS has truly been a game-changer for our business.

Paul Grabhan

Partner , CAPALL TAX ltd

─ Let's talk

Ready to Build a Stronger Workforce?

Whether you’re scaling your team, improving operations, or looking for the right support to grow, Smart Outsourcing Solution can help.

Let’s discuss how we can support your business and create a solution built around your needs.
Calendly Book a Call